Automating Credential Verification: A Leap Towards Efficient Provider Onboarding

Alexander Bushuev
09 Oct, 2023 updated

Discover the components and features of credentialing software to make an informed decision and elevate your organization’s credentialing process.

The importance of efficient credentialing cannot be overstated. With the rise of telehealth and the growing need for streamlined processes, provider credentialing software has emerged as a crucial tool for healthcare organizations.

By understanding the various components and features of credentialing software, you can make an informed decision that will not only elevate your organization’s credentialing process but also contribute to better patient care and improved compliance.

Key Takeaways

  • Provider credentialing software is an essential tool for healthcare organizations to automate the process of validating provider qualifications, managing documents, and confirming regulatory compliance.
  • Notable credentialing software providers offer comprehensive features such as primary source verification, document management tools, and expiration reminders to ensure accuracy and cost savings.
  • Organizations should evaluate credentials based on features, cost, user reviews & compatibility with existing systems in order to select the most suitable solution for their needs.

Understanding Provider Credentialing Software

Credentialing software serves as a crucial instrument for healthcare organizations, simplifying the intricate procedure of validating healthcare providers’ qualifications, managing documents, and confirming compliance with industry regulations. Gone are the days of manually sifting through piles of paperwork and laboriously cross-checking information. Now, with the help of provider credentialing software, organizations can automate much of the process, leading to increased accuracy and significant cost savings.

Not only does regulatory compliance software facilitate compliance, but it also allows healthcare organizations to:

  • Make better-informed decisions about their workforce
  • Unlock predictive analytics capabilities through the swift and precise processing of provider data
  • Foster enhanced efficiency and strategic decision-making

Primary Source Verification

Primary source verification is a cornerstone of the credentialing process for healthcare organizations. It involves directly contacting the issuing organization to verify the accuracy and validity of a provider’s credentials, such as their medical degree or professional license. This meticulous process ensures that healthcare providers are qualified and competent to practice medicine, ultimately safeguarding patient safety and maintaining the integrity of the healthcare organization.

Credentialing software significantly simplifies primary source verification by automating numerous traditionally manual tasks like data collection and cross-referencing. By reducing human error and expediting the verification process, credentialing software helps healthcare organizations maintain compliance with industry standards and make more informed decisions about their workforce.

Document Management

Document management is another essential aspect of credentialing software. This feature allows organizations to:

  • Efficiently store, organize, and track essential documents related to provider qualifications, such as licensure certificates and training records
  • Keep a centralized repository for these documents
  • Confirm the accuracy, timeliness, and easy accessibility of their provider data

A particularly useful feature in credentialing software is the Expiration Reminder, which tracks expiration dates for documents such as:

  • certifications
  • contracts
  • licenses
  • insurance

This feature aids in staying compliant and maintaining current credentials for staff by sending out automated reminders and notifications, ensuring renewal is completed before the expiration date.

Credential Management Tools

Credential management tools are a key component of credentialing software, assisting in tracking renewals, expirations, and other important dates related to provider credentials. These tools not only offer a centralized platform to securely store, track, and manage certifications and credentials but also provide automated alerts and reminders to help organizations stay on top of their compliance requirements.

Credential management tools:

  • Ensure the authenticity and currency of all relevant credentials by automating the management of assessments, certifications, and accreditations
  • Bolster data security, processing, organizing, and updating enterprise-wide credential inventories
  • Safeguard login credentials
  • Ensure a robust level of security

Essential Features of Best Provider Credentialing Software

Top provider credentialing software offers a comprehensive suite of features designed to streamline the credentialing process and ensure compliance with industry standards. These features include provider management solutions, expiration management, and integration with industry-leading data sets for comprehensive credential verification. Credentialing software, with its essential features, empowers healthcare organizations to enhance their operations and patient care.

Moreover, integrating credentialing software with industry-leading data sets provides access to the most accurate and up-to-date information for credential verification. This capability reduces the risk of fraud and misrepresentation, ensuring high care standards by allowing healthcare organizations to cross-reference provider information with reputable sources.

Provider Management Solutions

Provider management solutions are integral to effective credentialing software, helping to manage provider data, track credentialing status, and ensure compliance with industry standards. By processing provider data, these solutions offer a centralized platform to create, update, consolidate, analyze, and access provider data, enabling organizations to optimize processes, save time, reduce costs, and ensure adherence to industry standards and practices.

In addition to streamlining processes and improving accuracy, provider management solutions also play a crucial role in ensuring compliance with industry standards. These solutions ensure healthcare organizations’ adherence to necessary regulations and maintenance of the highest patient care level by automating the verification and validation of provider credentials. Furthermore, they optimize downstream processes, enhancing overall efficiency within the organization.

Expiration Management

Expiration management is a crucial feature in credentialing software, designed to automatically track the expiration dates of healthcare professionals’ credentials, such as licenses and certifications. Expiration management aids in maintaining up-to-date credentials for staff and staying compliant by sending out alerts and reminders, ensuring timely renewal or updating of credentials.

Effective expiration management not only ensures compliance with industry standards, but it also plays a vital role in upholding the quality and safety of healthcare organizations’ operations. By keeping track of essential documents, licenses, certifications, and contracts, expiration management can help organizations avoid non-compliance issues, reduce risks, and guarantee the continued quality and safety of their operations.

Integration with Industry-Leading Data Sets

Integration with industry-leading data sets is an essential feature for top credentialing software, as it ensures access to the most accurate and up-to-date information for credential verification. These data sets typically include data import/export, third-party integrations, and best-practice content libraries. Credentialing software can cross-reference the information provided by individuals with data from industry-leading data sets, which ensures the accuracy and legitimacy of the credentials being verified.

Moreover, integration with industry-leading data sets enables faster and more efficient verification processes, as the system can automatically retrieve and validate the necessary information, eliminating the need for manual verification. In this way, credentialing software that integrates with industry-leading data sets can significantly improve the overall efficiency and accuracy of the credentialing process.

Cost Considerations for Credentialing Software

When evaluating credentialing software, cost is an important factor to consider. The cost of credentialing software can vary depending on factors such as the size and complexity of the organization, the features needed, and the number of users.

It is essential to evaluate the price and value, scalability for long-term plans, and the budget when selecting the right credentialing software for your organization. Taking these factors into account can help ensure that your organization invests in a solution that offers the best possible return on investment and caters to your specific needs.

Notable Credentialing Software Providers

When looking for the best credentialing software for your organization, it’s important to consider the various providers available in the market. Some notable credentialing software providers include:

Each of these providers offers unique features and benefits, catering to the specific needs of healthcare organizations.


Medallion stands out for its NCQA-compliant credentialing services, which meet the stringent standards set by the National Committee for Quality Assurance. The company’s services include automated primary source verifications and roster management, eliminating the need for manual verification reviews and saving time and effort.

In addition to offering a high-quality credentialing process, Medallion also provides support and guidance for establishing delegated agreements, leveraging their expertise and automation capabilities to ensure a smooth and compliant process. With its comprehensive offering, Medallion is an excellent choice for organizations seeking a reliable and efficient credentialing solution.


Verifiable is a provider of medical credentialing and provider network software, designed to streamline the credentialing process for healthcare organizations. The company’s software stands out for its real-time verification engine, which automates the credentialing process and optimizes the verification of provider background information and skills, ensuring accurate and up-to-date credentials.

In addition to providing a user-friendly design and one-click verification, Verifiable’s software also offers enterprise data security, ensuring a secure and efficient experience for credentialing professionals. By partnering with Verifiable, healthcare organizations can enjoy a streamlined credentialing process that is both accurate and efficient.


Credsy provides a comprehensive suite of tools aimed at making the credentialing process seamless and efficient for healthcare organizations. The platform offers an intuitive user interface coupled with robust automation features, significantly simplifying the task of validating healthcare professionals' qualifications and ensuring regulatory compliance.

One of the standout features of Credsy's software is its automated reminders for document expiration, which help organizations stay on top of their compliance requirements. With an emphasis on streamlining operations and enhancing accuracy, Credsy is a way to go for healthcare organizations striving for excellence in their credentialing processes.


QGenda is a provider of workforce management solutions, featuring credentialing, scheduling, and analytics tools for healthcare organizations. The company’s credentialing software offers automated primary source verification, advanced workflows, application management, and secure database management, ensuring a comprehensive and efficient credentialing process.

Integration between QGenda’s scheduling tool and its credentialing software offers a unified platform for provider credentialing and scheduling, with the added benefit of an open API for integration with other systems. With its wide range of features and seamless integration capabilities, QGenda is a valuable choice for organizations seeking an all-in-one workforce management solution.


OpenLoop provides white-label virtual care solutions, including:

  • Licensing and credentialing services for healthcare organizations
  • Legal and financial setup
  • Staffing and onboarding
  • Scheduling and payroll
  • Private label technology

The company offers a range of services, making it a one-stop-shop for organizations looking to expand their virtual care offerings.

Clients have praised OpenLoop’s flexible, a la carte solutions that have made it easy for them to scale their virtual services and focus on offering accessible care. By offering a comprehensive suite of services and a commitment to quality, OpenLoop is an excellent choice for organizations seeking to expand their virtual care footprint.


SteadyMD is a telehealth company operating in all 50 states, offering flexible and convenient practice options for clinicians across the United States. The company provides a range of services for healthcare providers, including:

  • Credentialing
  • State licensing
  • Payer enrollment
  • Remote telehealth job opportunities for doctors, nurses, and therapists.

With over 200,000 telehealth visits per month and a supportive community of clinicians, SteadyMD offers an attractive option for healthcare professionals seeking to expand their practice through telehealth. By offering a range of services and a focus on equitable care, SteadyMD is a valuable partner for clinicians looking to grow their practice and improve patient outcomes.

Evaluating Credentialing Software for Your Healthcare Organizations

When evaluating credentialing software for your organization, it’s essential to consider a variety of factors. By carefully weighing these factors, you can ensure that you’re selecting the best credentialing software to meet your organization’s unique needs and requirements.

In addition to evaluating the software itself, it’s also important to consider the support and partnership provided by the software provider. By selecting a provider that offers ongoing support, guidance, and updates, you can ensure that your organization’s credentialing process remains efficient, accurate, and up-to-date in the ever-changing healthcare landscape. Implementing a sustainable strategic planning process can further enhance the effectiveness of your credentialing efforts.

The Future of Credentialing Software

As technology continues to advance, the future of credentialing software looks promising, with increased automation, AI-driven insights, and improved integration with other healthcare systems on the horizon. As credentialing software continues to leverage cutting-edge technologies and innovative solutions, it will evolve further, offering even more efficient and accurate credential management for healthcare organizations.

In the coming years, we can expect to see even greater advancements in credentialing software, with new features and capabilities that will further streamline the credentialing process and enhance the overall quality of care in the healthcare industry. Healthcare organizations can continue to enhance their credentialing processes and ensure the highest care standards for their patients by staying abreast of these developments and embracing new technologies, while also monitoring candidate and credentialing status.


Throughout this blog post, we’ve explored the various components and features of credentialing software, as well as the benefits it offers to healthcare organizations. From primary source verification and document management to provider management solutions and expiration management, credentialing software streamlines the complex process of verifying healthcare providers’ qualifications and ensuring compliance with industry regulations.

As we look to the future, credentialing software will continue to evolve, incorporating cutting-edge technologies such as AI-driven insights and improved integration with other healthcare systems. By staying informed about these developments and selecting the best credentialing software for your organization, you can ensure a more efficient and accurate credentialing process, ultimately contributing to better patient care and improved compliance.

What software is used for credentialing?

The most common software used for credentialing includes Accredible, Credsy, Sertifier, CertifyMe Credentials, MedTrainer, Modio Health OneView, BadgeCert, Certopus, and Verisys.

What are the three types of credentialing?

Credentialing can be achieved through three primary mechanisms: licensure, certification, and accreditation.

What are the benefits of credentialing software?

The benefits of credentialing software are significant; it automates manual tasks involved in the credentialing process such as data entry, document management, and verification, allowing organizations to complete the process faster and more efficiently.

What are the key features of top credentialing software?

Credentialing software provides provider management solutions, expiration management, and integration with industry-leading data sets, making it an essential tool for modern credentialing processes.

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